Capture, challenge, and document stakeholders' functional requirements Thoroughly analyze current business processes to identify bottlenecks and areas for improvement, collaborating with cross-functional teams Serve as the crucial link between business departments to ensure transparency and alignment with business expectations; organize and lead ad hoc workshops to elicit and structure information as needed Evaluate and participate in the selection of cutting-edge technology solutions that support business objectives while staying abreast of the latest industry trends Conduct and coordinate comprehensive user testing to ensure the delivered solution meets business expectations